Terms of Service

Effective Date: 15th Sept 2025

Welcome to Healing Minds Kenya. By accessing or using our website https://healingmindskenya.org/ and our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of Services

Our counseling, therapy, and mental health programs are intended for individuals and families seeking professional support. You agree to use our services responsibly and not for any unlawful or harmful purpose.

3. Eligibility

Some services may require participants to be of legal age or to have parental or guardian consent, especially when involving minors. Healing Minds Kenya reserves the right to refuse service where eligibility requirements are not met.

4. Confidentiality

Information shared with Healing Minds Kenya during sessions or through our website is treated with the highest level of confidentiality. However, confidentiality may be legally waived in cases where there is a risk of harm to yourself, others, or as required by law.

5. Website Use

You agree not to misuse our website by attempting to hack, spread malware, or engage in activities that may compromise our systems. Content provided on the website, including resources, is for educational and awareness purposes only and does not replace professional medical advice.

6. Intellectual Property

All content on our website, including logos, text, graphics, and resources, is the property of Healing Minds Kenya and is protected under intellectual property laws. You may not copy, reproduce, or distribute content without prior written consent.

7. Payments and Donations

When making payments for services or donations through our website, you agree to provide accurate information. All transactions are processed securely, and refunds (if applicable) are subject to our organizational policies.

8. Limitation of Liability

Healing Minds Kenya provides services with professionalism and care, but we do not guarantee that every individual outcome will be identical. We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

9. Third-Party Links

Our website may contain links to third-party websites. Healing Minds Kenya is not responsible for the content, security, or privacy practices of external sites.

10. Modifications

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Updated versions will be posted on our website with the revised effective date.

11. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of Kenyan courts.

12. Contact Us

For questions regarding these Terms and Conditions, please contact us:

📧 Email: healingmindskenya@gmail.com
📞 Phone: +254 716 988 887
📍 Address: Nairobi, Hurlingham Road, Suite 66, P.O. Box 19755-00200, Nairobi, Kenya